Refund Policy

Best Games Price is an independent price comparison platform and meta-search tool for digital games.

We do not sell products, process payments, deliver game keys, or act as a merchant, intermediary, or marketplace.

As we are not involved in any transactions, we do not issue refunds, cancellations, or returns under any circumstances.

All purchases are completed directly on third-party websites, and any refund or dispute must be handled exclusively with the respective store where the purchase was made.

Each third-party store (such as Instant-Gaming, Eneba, Kinguin, and others) has its own refund, return, and cancellation policies.

These policies may vary significantly depending on the seller, product type, region, and circumstances of the purchase.

We strongly recommend reviewing the store’s terms and refund policy carefully before completing any transaction.

Most products listed on our platform are digital goods (game keys), which are typically non-refundable once revealed, delivered, or activated.

Refund eligibility is determined solely by the third-party seller and may depend on factors such as:

• Whether the key has been viewed, revealed, or activated;
• Regional restrictions or compatibility issues;
• Seller-specific policies and dispute resolution procedures.

Some listings may originate from secondary markets (commonly referred to as "grey market"), where refund policies may differ from official retailers.

We do not control or guarantee the refund practices of such sellers.

By using our platform, you acknowledge and agree that:

• You are responsible for reviewing the terms and policies of third-party stores before making a purchase;
• You understand that refunds are not handled by Best Games Price;
• You accept that digital products may have limited or no refund eligibility.

While we cannot process refunds or intervene in third-party transactions, we may assist users by providing guidance on how to contact the relevant store.

If you experience issues navigating our platform or need help identifying the seller of a product, please contact us via our Contact Page.

Nothing in this policy excludes or limits any rights you may have under applicable consumer protection laws.

Where required by law, mandatory consumer rights shall prevail over third-party store policies.

Last Updated: April 10, 2026